“Transfer It” is the largest print shop of Philippines, specialized in custom printing of t-shirts and sportswear via heat transfer, embroidery, silk screen, full bleed sublimation. They also offer mugs, pillows, UV direct ballpen, flash drives, powerbank, clock, button pin, ID lace, tote bag, mouse pad, shot glass, sling bag, bag tag, photo magnets, and other souvenir items. They have 55 outlets throughout the Philippines.
Onsite Help by inkXE
As per our request, they visited all the way to Philippines to assist our team in setting up the inkXE kiosk app. We found everything quite self-explaining and easy to use. The user-friendly interface (Mobile Responsive) and powerful admin backend of inkXE impressed our staffs and finally such a relief came out of our mouth (This is EXACTLY what we have been looking for since years).
The success of inkXE kiosk app tempted our ‘transferit’ team to partner with inkXE for our future ventures. ** We can’t disclose the business plan, LOL 🙂
‘Transferit’ has 55 retail shops throughout Philippines. They had an outdated design studio which was not capable of producing good designs. So their customers never found it easy to decorate over the products. They had to go through a photoshop designer to design their artwork, which was not giving satisfactory outcome at some point. Their employees had to put a lot of effort as they had to understand customer’s specific design requirements; Then taking help of photoshop they design the artwork and put the artwork to another software for making printable files.
Ritchie has tried many printing solutions for his business but found none of them well enough to provide a complete solution to their business requirements. Hence, he had to use multiple software to design and print their products.
While exploring for a powerful designer tool, Ritchie and his team came across inkXE design studio. They explained their entire business/printing process.
We analysed his business requirement and tailormade a complete solution with inkXE kiosk app. We completed the custom development works in 4 weeks as they wanted to use it before the holiday season of Christmas 2017.
Onsite assistance: We visited their place Manila for onsite assistance. We installed the kiosk app in a few retail shops and modified the solution based on the customer feedback. Now they are using the kiosk app in all of 55 retail shops throughout Philippines. They experienced instant surge of the customers to their shops.
It was a nail biting moment for us when we saw long queue of Filipinos waiting to try their hands on the new designer tool adopted by Transfer it. The customer response upon inkXE was breathtaking as they need not get the help of an artist to represent their creativity on the products.
inkXE design studio was able to engage customers in designing even though they were in a hurry. They just doubled their customers with in a week. Transfer it team realized choosing inkXE was their best business decision when their employees loved to make use of inkXE backend. It saved a lot of time of their staffs.